An exploratory study to assess the level of
satisfaction of post natal mothers regarding the nursing care given to their
neonates in a selected hospital Dhamtari (CG)
Dr. Mrs. S. R Peter
Professor, Govt. College of
Nursing, Raipur.
*Corresponding Author Email: shalini.r.peter@gmail.com
INTRODUCTION:
“A
Healthy Child, A Sure Future”
By Dr. H.
Mahler, Director General, WHO, World Health Day, 1979
Neonatal
nurses assess neonatal development, identify common variations in each new
born, and recognize abnormalities. The nurses also monitor the neonatal
changing status;an
intervention needed and evaluate their effectiveness.
Weacher (1985) stated that the health of neonates has historically
been of vital importance to all societies because of the fact that they are the
basic resources for the future of mankind.
Bhandari (1989), the president of India academy of paediatrics,
stated, “Normal neonates are the real wealth of the country and it is for us to
preserve their health.”
NEED OF THE STUDY:
It
is one of the important functions of the nurses to talk to the postnatal
mothers about the care of their neonates. They are more concerned regarding
their health and welfare. As small family norms are coming up the postnatal
mothers expect a high quality care for their neonates in the hospital.
To
make postnatal mothers satisfied regarding care of their neonates nurses should
fulfill the ultimate goal of nursing profession e.g. to establish a scientific
base of knowledge fundamental of the practice so that the standard of care
improves and promotes quality care with higher degree of excellence in the
hospital.
PURPOSE OF THE STUDY:
To
assess the deficiencies in the neonatal care and enhance the quality of care, thus
providing better satisfaction to the client.
OBJECTIVES:
1.
To identify the
various needs of neonates in postnatal ward.
2.
To assess the
level of satisfaction of postnatal mother’s regarding the neonates care.
3.
To assess the
satisfaction score according to various variables:
-
Age
-
Parity
-
Education
-
Occupation
-
Income
-
Family
DEVELOPMENT AND DESCRIPTION OF THE TOOL:
The
study was aimed at assessing the level of satisfaction of postnatal mothers
with the help of experts of various fields; investigator improved the tool by
adding few items and sub stating few items on the whole.
A
structured tool was prepared in two parts with the total of 37 items, all
arranged in a 5 point scale, with a maximum scoring of five for those items
where the neonatal mothers were fully
satisfied and one for the highly dissatisfied.
Part-
I the item obtained information on
aspects like para, age, education, type of family,
occupation, income of the postnatal mother.
Part-
II contained total 37 items. The
satisfaction scores on various aspect of different need of neonates.
Need
of the neonates-
1.
Information need
of postnatal mothers.
2.
Health education
of postnatal mothers.
3.
Comfort needs of
the neonates.
4.
Respiration needs
of the neonates.
5.
Personal hygiene
of the neonates.
6.
Nutrition and
elimination needs.
7.
Environmental
needs.
8.
Social and
emotional needs.
9.
Miscellaneous
needs of the neonates.
A
maximum score of 185 could be scored when a postnatal mother is fully
satisfied.
MAJOR FINDINGS:
1.
Among various
needs of the highest was a nutritional need (96%). It was followed by respiration
pattern which was 87.6% the minimum needs felt scored was social and emotional
29.8%.
2.
Regarding the
level of satisfaction it is assessed in terms of score, the subject have
obtained, thus the highest/ maximum score highly satisfied is obtained by (8) mothers followed by (48) mother spatially
satisfied minimum 4 subjects both/not sure, therefore it is interpreted that
most of the women were partially satisfied.
3.
According to the 3rd
objectives, which is to compare the satisfaction with various variables, the
finding shows that postnatal mothers whose age is the range of age (20-25)
group total 22 subjects scored highest (73.5%) as compare to other age group.
The difference between three pairs (20-25) 26-30 years, 31-35 years means in
statistically not significant at 0.05 level,
so the age of the postnatal mothers does not have any impact on the
satisfaction of neonatal care.
4.
According to the
parity 1stpara mothers had maximum mean (142.4) followed by 2nd
gravid (131.9) and lowest satisfactions mean scored (121.9) for 3rd
gravid. The difference in the satisfaction in accordance with Para first and
second is statistically not significant but between 1st and 3rd
and 2nd and 3rd is statically significant at .01 level. Thus it indicates the higher the parity is, the
higher the expectations of post natal mothers are more.
5.
Finding indicates
that higher mean satisfaction score of postnatal mothers (145.5) for primary
group. Maximum mean satisfaction score (136.7) for high followed by (135.7) in
middle. Where as low mean satisfaction score between
primary and middle and high education were statistically not significant were
as primary education and middle education, primary and higher education
statistically significant. Therefore, it may be concluded that primary education
mothers had more satisfaction as compare to metric and high education groups.
It means higher the education expectations are more due to awareness.
6.
Finding indicates
that joint family of postnatal mothers had higher satisfaction score (135.7) as
compared to nuclear family, the computed‘t’ value
(0.79) which is statistically not significant.
7.
Findings indicates
that working women had maximum mean satisfaction score (135.7) as compared to non working women and this difference is statistically
significant at 0.05 level.
8.
The lowest family
income group mothers had higher satisfaction score (139.7) followed by middle
income group _134.8) and minimum (126.4) of higher family income groups the
difference between lower and higher middle andhigher
group was significantly higher at 0.05 level. There have low income the
satisfaction score will be more and high income group have low satisfaction
score.
REFERENCES:
1.
Arya, M P Neonatal Nursing Care Swasth
Hind (1978).
2.
Ahmed, S.H.; Moonis, R; Kidwai,
T; Khan, T.A.; Khan, H.M. “Nursing Care of Neonatal” Indian J. Pediatrics 53
(3): 409-413.
3.
Alpert, J.J: Kosa. J; Hagerty,
J.; Robertson L.S.; Heagerty M.C “Attitudes And
Satisfaction Of Low Income Families Receiving Comprehensive Pediatric Care”
American Journal Of Public Health 60 (3): 499-506.
4.
Black, O.; “Interrelated Issue in Evaluation And
Evaluative Research: A Researchers Perspective”, Nursing Research 29 (2):
69-73.
5.
Brown, S. (1997). A woman’s view of Neonatal Care is any one listening?
Neonatal Society of Australia.
Received on 21.05.2013 Modified
on 30.05.2013
Accepted on 10.06.2013
© A&V Publication all right reserved
Asian J. Nur. Edu. and Research 3(2):
April.-June 2013; Page 122-123